What Makes #Quality #Assurance Essential for Banking Systems?
There has been a lot of buzz regarding digitization and the use of new-age technology in the banking sector in recent years. Undoubtedly, the current pandemic has led to the increased usage of banking mobile apps and web apps. According to Sensor Tower, there have been nearly 1.24 billion downloads of finance apps in Q2 2020, 840 million of which were made through Google Play, compared to 395 million through the iOS App Store. This statistics depicts the increased interest of customer towards banking applications.
It is predicted that to achieve more digitization in banking systems, the use of advanced technologies such as artificial intelligence, machine learning, cloud services, and blockchain is expected to rise. The customer experience (CX) and customer data security continue to remain the primary focus for the financial sector for which banking systems are looking for ways to improve their applications, simplify customer journey, and provide them with a seamless omnichannel experience. Hence, we are sharing some of the important features which today’s banking customers are looking for in digital banking apps.
As technology is evolving, financial institutions are rapidly adopting digital technology and are moving towards digitization. The banking industry now heavily depends on technology and various types of banking applications, which need to perform seamlessly to provide a great experience to the customer.
https://www.testingxperts.com/blog/quality-assurance-banking-system
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ReplyDeleteThanks for your blog. Useful content & easily understandable. Listen to our podcast about Role of AI in quality assurance with Kevin Pyles. Hope this might let you know more.